Updating Payment Information

Keep Your Payment Details Current

Whether your credit card expired, you switched banks, or you simply want to use a different payment method, updating your payment information on The Stocks Room is quick and secure. Keeping your payment info current ensures uninterrupted access to your plan.

How to Update Your Credit or Debit Card

1. Log in to your account
2. Navigate to Settings > Billing
3. Under "Payment Method," click "Update"
4. Enter your new card number, expiration date, and CVV
5. Click "Save" to confirm the change

Your new card will be used for all future charges. No changes are made to your current billing cycle -the update takes effect for the next payment.

Updating Your Billing Address

Your billing address should match the address on file with your card issuer. To update it:

1. Go to Settings > Billing
2. Click "Edit" next to your billing address
3. Enter your updated address
4. Save the changes

What Happens If a Payment Fails?

If a scheduled payment fails (due to an expired card, insufficient funds, or a declined transaction), here is what happens:

• First attempt: You will receive an email notification with instructions to update your payment method.
• Grace period: You have a 7-day grace period to update your payment information. Your access continues normally during this time.
• After grace period: If payment is not resolved within 7 days, your account will be downgraded to the free tier until payment is successfully processed.

We will never delete your progress or account data due to a payment issue. Once payment is resolved, your full access is restored immediately.

Payment Security

All payment processing is handled through industry-standard encrypted payment systems. We do not store your full card number on our servers. Your financial information is protected by bank-level encryption and security protocols.